1. Shipping Policy:
1.1 All orders will be processed within [1-2] business days, excluding weekends and holidays.
1.2 We offer standard shipping options.
1.3 Shipping rates are calculated based on the weight of the products and the destination. The total shipping cost will be displayed at checkout.
1.4 Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow 24-48 for tracking information to update.
2. Shipping Restrictions:
2.1 We currently only ship within the United States. Customers from other regions are advised to contact our customer service for potential shipping options.
2.2 It is the responsibility of the customer to ensure that the products ordered comply with local laws and regulations. We are not responsible for any customs issues or seizures.
3. Lost or Stolen Packages:
3.1 Holistic Depot is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
3.2 If you believe your package is lost or stolen, please contact the shipping carrier and file a claim. We will assist you in providing any necessary information for the claim process.