Refunds and Returns Terms and Conditions:
1. Refund Policy:
1.1 We strive to provide high-quality Health products. If you are not satisfied with your purchase, you may request a refund within [30] days of receiving your order.
1.2 To initiate a refund, please contact our customer service team with your order number and a brief explanation of the reason for the return.
2. Eligibility for Refund:
2.1 To be eligible for a refund, the product must be unused, unopened, and in its original packaging.
2.2 Refunds will be issued once the returned products are received and inspected. We reserve the right to deny a refund if the returned products do not meet our criteria.
3. Return Shipping:
3.1 Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
3.2 We recommend using a trackable shipping service for returns. We are not responsible for lost or undelivered return packages.
4. Damaged or Defective Products:
4.1 If you receive a damaged or defective product, please contact us within [7] days of receiving your order. We will arrange for a replacement or refund, including any applicable shipping costs.
5. Refund Processing Time:
5.1 Once your return is received and inspected, we will process your refund within [5-7] business days. The refund will be issued to the original payment method.
6. Contact Information:
6.1 For any questions or concerns regarding shipping, refunds, or returns, please contact our customer service team at [holisticdepot.shop@gmail.com] or [727-514-5533].
These terms and conditions are subject to change without notice. Please review them periodically for updates.